AI-Powered Lending Platform Transformation
Revolutionizing loan origination and credit underwriting
Key Results
Client Overview
A leading Non-Banking Financial Company (NBFC) with nationwide presence:
- $500M+ loan portfolio under management
- 5,000+ channel partners across India
- 500,000+ active borrowers
- Personal loans, business loans, and vehicle financing
- 15+ years in the lending industry
Challenges Addressed
Slow Loan Processing
Manual verification processes causing 7-10 day turnaround times, leading to customer drop-offs to competitors.
Inconsistent Credit Decisions
Different branches making varying credit decisions due to lack of standardized underwriting criteria.
High Operational Costs
Large back-office teams for document verification, data entry, and manual checks increasing cost per loan.
Limited Risk Visibility
No predictive models to identify high-risk applications early in the process.
Poor Customer Experience
Customers required to submit physical documents multiple times and visit branches repeatedly.
Scalability Issues
Legacy systems unable to handle growing loan volumes during peak seasons.
Project Timeline
| Phase | Duration | Activities | Deliverables |
|---|---|---|---|
| Assessment & Design | 3 Weeks |
| Technical Blueprint, Data Strategy |
| Core LOS Development | 10 Weeks |
| Digital LOS Platform |
| AI/ML Implementation | 8 Weeks |
| AI Decision Engine |
| Automation & Integration | 6 Weeks |
| End-to-End Automation |
| Deployment & Optimization | 4 Weeks |
| Production Deployment |
Solutions Delivered
Digital Loan Origination System
End-to-end digital journey from application to disbursement with mobile-first design, instant document upload, and real-time status tracking.
AI Credit Underwriting Engine
Machine learning models analyzing 200+ data points for credit decisioning including alternative data, bureau scores, and behavioral patterns.
Intelligent Document Processing
OCR and NLP-powered document extraction for bank statements, salary slips, ITR, and identity documents with 95%+ accuracy.
Real-time Fraud Detection
AI-powered fraud detection analyzing application patterns, device fingerprints, and behavioral anomalies in real-time.
Project Team Composition
Total team size: 21 professionals
Results Achieved
50% More Disbursals
Increased loan processing capacity
60% Faster Approvals
From 7 days to same-day
35% Better Scoring
Improved credit risk prediction
30% Cost Reduction
Lower cost per loan originated
40% Fewer Drop-offs
Improved customer experience
45% Better Fraud Detection
Reduced fraud losses
Client Testimonial
"Viprata transformed our lending operations from a traditional paper-based process to a fully digital, AI-powered platform. The results exceeded our expectations—we're now processing more loans faster with better risk management."
Chief Technology Officer
Leading NBFC
Viprata Software Services
www.viprata.com • [email protected] • +1 (916)-412-2232
For more information about this case study or to discuss your transformation journey, please contact us.
AI-Powered Lending Platform Transformation
Revolutionizing loan origination and credit underwriting
The Client
A leading Non-Banking Financial Company (NBFC) with nationwide presence:
- $500M+ loan portfolio under management
- 5,000+ channel partners across India
- 500,000+ active borrowers
- Personal loans, business loans, and vehicle financing
- 15+ years in the lending industry
The Challenges
Slow Loan Processing
Manual verification processes causing 7-10 day turnaround times, leading to customer drop-offs to competitors.
Inconsistent Credit Decisions
Different branches making varying credit decisions due to lack of standardized underwriting criteria.
High Operational Costs
Large back-office teams for document verification, data entry, and manual checks increasing cost per loan.
Limited Risk Visibility
No predictive models to identify high-risk applications early in the process.
Poor Customer Experience
Customers required to submit physical documents multiple times and visit branches repeatedly.
Scalability Issues
Legacy systems unable to handle growing loan volumes during peak seasons.
Project Timeline
Assessment & Design
Activities
- Current process analysis
- Data quality assessment
- ML model feasibility study
- Architecture design
Deliverables
Technical Blueprint, Data Strategy
Core LOS Development
Activities
- Loan origination workflow engine
- Digital application journey
- Document upload and OCR
- Integration with bureaus
Deliverables
Digital LOS Platform
AI/ML Implementation
Activities
- Credit scoring model development
- Fraud detection algorithms
- Income estimation models
- Document verification AI
Deliverables
AI Decision Engine
Automation & Integration
Activities
- Bank statement analysis automation
- E-KYC integration
- E-sign and e-stamp
- Disbursement automation
Deliverables
End-to-End Automation
Deployment & Optimization
Activities
- Phased rollout to branches
- Model performance monitoring
- User training
- Performance optimization
Deliverables
Production Deployment
Our Solution
Digital Loan Origination System
End-to-end digital journey from application to disbursement with mobile-first design, instant document upload, and real-time status tracking.
AI Credit Underwriting Engine
Machine learning models analyzing 200+ data points for credit decisioning including alternative data, bureau scores, and behavioral patterns.
Intelligent Document Processing
OCR and NLP-powered document extraction for bank statements, salary slips, ITR, and identity documents with 95%+ accuracy.
Real-time Fraud Detection
AI-powered fraud detection analyzing application patterns, device fingerprints, and behavioral anomalies in real-time.
Project Team
The Results
50% More Disbursals
Increased loan processing capacity
60% Faster Approvals
From 7 days to same-day
35% Better Scoring
Improved credit risk prediction
30% Cost Reduction
Lower cost per loan originated
40% Fewer Drop-offs
Improved customer experience
45% Better Fraud Detection
Reduced fraud losses
Viprata transformed our lending operations from a traditional paper-based process to a fully digital, AI-powered platform. The results exceeded our expectations—we're now processing more loans faster with better risk management.
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Let's discuss how we can deliver similar results for your organization.